Privacy Policy

This Privacy Policy explains how Uknowme collects, uses, stores, and protects personal information when you create an account, send anonymous messages, or browse our website. By using Uknowme, you agree to the practices described here.

1. Information We Collect

We collect information in the following categories:

• Account data: username, email address, password hash, and profile slug.
• Message data: anonymous message text and optional media uploads.
• Technical data: IP address, browser user agent, and rate-limit records used for abuse prevention.
• Operational data: verification status and moderation status.

2. How We Use Information

We use collected data to operate and improve Uknowme, including to:

• Create and secure user accounts.
• Deliver and display anonymous messages to the intended inbox owner.
• Send account-related emails such as verification and password reset links.
• Detect abuse, enforce rules, and investigate suspicious activity.
• Maintain service reliability, analytics, and performance.

3. Anonymous Messaging and Safety

Messages are displayed anonymously to inbox owners by default. To protect the platform, we may log technical identifiers (such as IP and user agent) and use them for moderation, fraud prevention, and legal compliance.

4. Cookies and Advertising

Uknowme may use cookies and similar technologies for core features, security, and ad delivery. We may work with advertising partners, including Google AdSense, that use cookies to personalize and measure ads.

• Google may use advertising cookies to serve ads based on prior visits.
• Users can manage ad personalization in Google Ad Settings.
• Some browsers allow blocking or limiting third-party cookies.
• You can update consent choices from the cookie banner or account settings.

5. Sharing of Information

We do not sell your personal information. We may share data only when necessary:

• With service providers that help us host, send email, and secure the platform.
• To comply with applicable laws, legal requests, or law enforcement requirements.
• To protect rights, safety, and property of users, Uknowme, or the public.
• As part of a merger, acquisition, or asset transfer, if applicable.

6. Data Retention

We retain account and message data while accounts are active and for a reasonable period afterward where required for fraud prevention, legal obligations, dispute resolution, and enforcement of agreements.

7. Security Measures

We use administrative, technical, and organizational safeguards to protect data. No online system is completely secure, so users should also use strong passwords and maintain device security.

8. Your Choices and Rights

Depending on your location, you may have rights to:

• Request access to certain personal information we hold.
• Request correction or deletion of personal information.
• Object to or limit certain processing activities where legally available.
• Withdraw consent for optional analytics or advertising cookies.

You can submit requests directly using our privacy request form.

9. GDPR Legal Bases (EU/EEA)

Where GDPR applies, we process data based on one or more legal bases: contract performance (account and inbox delivery), legitimate interests (security and abuse prevention), consent (optional analytics/ads), and legal obligations.

10. CCPA/CPRA Notice (California)

California residents may request disclosure, deletion, correction, and opt-out of sale/sharing where applicable. Uknowme does not sell personal information for money. To submit a CCPA/CPRA request, use the privacy request form and choose "Do not sell/share" when relevant.

11. Children's Privacy

Uknowme is not directed to children under 13 (or older minimum age where required by local law). If we learn we collected data from a child in violation of law, we will take steps to delete that information.

12. International Processing

Our service providers may process data in countries different from your own. Where required, we use reasonable safeguards for cross-border transfers.

13. Policy Changes

We may update this Privacy Policy from time to time. Updates are posted on this page with a revised date. Continued use of Uknowme after updates means you accept the revised policy.

14. Contact

For privacy questions, contact support@uknowme.sbs.